Most answers are already written down, and search will find them faster than we can reply. If it isn't there, write to us — one person reads every message.
One person answers these, within one business day, Monday to Friday
Every feature is written up, down to the awkward corners. Searching takes a few seconds and beats waiting on a reply.
Open your account menu and choose Get help. Your school, your role and the page you were looking at come through with the message, so there's nothing to describe and no back and forth to identify you.
Each one links to the full write-up.
Nine times in ten it's category weights. A category set to 40% contributes 40% of the final grade no matter how many points sit inside it, so one stray assignment can swing a total.
GradingAdd them one at a time, or upload a CSV and map your columns to ours. A roster of any size lands in one afternoon.
StudentsInvite them by email and pick which classrooms they should see. Teachers only ever see the classrooms you assign, and there's no extra charge for them.
TeachersInvite a guardian and they get read-only access to their own children and no one else's. You decide whether they can reply to feedback.
GuardiansYou pay $1.50 per active student a month, with the first 5 free, and we count students once a day. Archive a student and they come off the bill at the next count. Yearly billing costs $15 per paid student.
BillingTerms come first. Set up the year's terms, then classrooms and assignments attach to them. Last year's records stay where they are.
School settingsUse the forgotten password link on the sign-in page. If the email doesn't arrive, check spam, then write to us and we'll sort it by hand.
Your accountGenerate a transcript for one student, or a batch of report cards for a whole classroom, and print or download the result.
TranscriptsTell us what you were trying to do, what you expected, and what happened instead. That's usually enough to fix it on the first reply.
See what it costs, or start a school and run five students free for as long as you like.
First 5 students free · no credit card