[{"data":1,"prerenderedAt":375},["ShallowReactive",2],{"navigation":3,"/concepts/billing":39,"/concepts/billing-surround":371},[4,9,14,19,24,29,34],{"title":5,"path":6,"stem":7,"icon":8},"Terms","/concepts/terms","2.concepts/1.terms","i-lucide-calendar-range",{"title":10,"path":11,"stem":12,"icon":13},"Categories","/concepts/categories","2.concepts/2.categories","i-lucide-layers",{"title":15,"path":16,"stem":17,"icon":18},"Grading scales","/concepts/grading-scales","2.concepts/3.grading-scales","i-lucide-percent",{"title":20,"path":21,"stem":22,"icon":23},"Sections","/concepts/sections","2.concepts/4.sections","i-lucide-clock",{"title":25,"path":26,"stem":27,"icon":28},"Collaboration","/concepts/collaboration","2.concepts/5.collaboration","i-lucide-message-circle",{"title":30,"path":31,"stem":32,"icon":33},"Permissions","/concepts/permissions","2.concepts/6.permissions","i-lucide-shield-check",{"title":35,"path":36,"stem":37,"icon":38},"Billing","/concepts/billing","2.concepts/7.billing","i-lucide-receipt",{"id":40,"title":35,"appRoutes":41,"body":43,"description":355,"extension":356,"keywords":357,"meta":367,"navigation":368,"path":36,"seo":369,"stem":37,"__hash__":370},"concepts/2.concepts/7.billing.md",[42],"/settings/billing",{"type":44,"value":45,"toc":341},"minimark",[46,50,116,124,129,132,135,139,142,148,151,155,162,175,236,239,244,247,251,258,280,284,287,292,299,303,329,333],[47,48,49],"p",{},"Every school pays for the students it has and nothing else. There are no tiers, no per-teacher\nfees, and no trial clock. The first five active students are free for as long as the school\nexists, and no card is asked for until a school grows past them. Above five, a school pays\nmonthly by the day or yearly by invoice.",[51,52,53,68],"table",{},[54,55,56],"thead",{},[57,58,59,62,65],"tr",{},[60,61],"th",{},[60,63,64],{},"Monthly",[60,66,67],{},"Yearly",[69,70,71,83,94,105],"tbody",{},[57,72,73,77,80],{},[74,75,76],"td",{},"Price",[74,78,79],{},"$1.50 per active student a month, prorated by the day",[74,81,82],{},"$15 per student a year, two months free",[57,84,85,88,91],{},[74,86,87],{},"Count",[74,89,90],{},"The day's highest active count, measured every day",[74,92,93],{},"The roster you expect, agreed before the invoice",[57,95,96,99,102],{},[74,97,98],{},"Payment",[74,100,101],{},"Card on file, charged each month",[74,103,104],{},"One invoice, paid by card or check",[57,106,107,110,113],{},[74,108,109],{},"Roster changes",[74,111,112],{},"Settle on the next bill",[74,114,115],{},"Nothing changes until renewal",[47,117,118,119,123],{},"Only the school's owner sees ",[120,121,122],"strong",{},"Settings › Billing",". Other administrators see the notices, not\nthe page.",[125,126,128],"h2",{"id":127},"what-counts-active-students","What counts: active students",[47,130,131],{},"A student is active unless they are archived. Deleted students do not count either. The count is\nschool-wide: a student in four classrooms counts once, and a student in none still counts.",[47,133,134],{},"Archiving is the lever. Archive a student who has left and they leave the count the same day,\nwith their records intact. Restore them and they are back.",[125,136,138],{"id":137},"how-a-day-is-measured","How a day is measured",[47,140,141],{},"The bill is built from days, not from a snapshot at month end. Each time a student is added,\narchived, restored, or removed, the app records the school's active count against today's date in\nthe school's timezone, and keeps the highest figure the day reached. A student added at nine and\narchived at ten still counts for that day. A student archived at nine counts from tomorrow, not\ntoday.",[143,144],"concept-figure",{"alt":145,"caption":146,"src":147},"A diagram of one week as seven bars of active students, with the free allowance of five shaded at the bottom of each bar, and the paid student-days summed underneath.","Each day's high count, less the five free, is that day's paid student-days. A month is the sum of its days.","/img/concepts/billing-meter.svg",[47,149,150],{},"The billing page shows this as a trend line, so a surprise on the bill can be traced to the day\nit happened.",[125,152,154],{"id":153},"monthly-billing","Monthly billing",[47,156,157,158,161],{},"Start it from the billing page with ",[120,159,160],{},"Start monthly billing",", which opens a card checkout. Tax is\nadded by location. From then on:",[163,164,165,169,172],"ol",{},[166,167,168],"li",{},"Every morning the app reports yesterday's paid students, the day's high count less the\nallowance, to the meter.",[166,170,171],{},"The meter prices each student-day at $1.50 divided by the average month, so twelve months of\na steady roster come to twelve times the monthly rate and not a cent over.",[166,173,174],{},"The month's invoice is the sum of its student-days, charged to the card on file.",[51,176,177,190],{},[54,178,179],{},[57,180,181,184,187],{},[60,182,183],{},"Roster",[60,185,186],{},"Paid students",[60,188,189],{},"Monthly bill",[69,191,192,203,214,225],{},[57,193,194,197,200],{},[74,195,196],{},"5 all month",[74,198,199],{},"0",[74,201,202],{},"$0.00",[57,204,205,208,211],{},[74,206,207],{},"25 all month",[74,209,210],{},"20",[74,212,213],{},"$30.00",[57,215,216,219,222],{},[74,217,218],{},"25, one joins on the 20th",[74,220,221],{},"20, then 21",[74,223,224],{},"About $30.50",[57,226,227,230,233],{},[74,228,229],{},"25, one archived on the 3rd",[74,231,232],{},"20 for three days, then 19",[74,234,235],{},"About $28.65",[47,237,238],{},"Receipts, past invoices, and the card itself live in the billing portal, opened from the billing\npage.",[240,241,243],"h3",{"id":242},"cancelling","Cancelling",[47,245,246],{},"Cancel from the billing page. Access continues to the end of the paid period, and the cancellation\ncan be undone until then. After that the school drops back to the free allowance with every record\nin place. Nothing is deleted; deleting a school is a separate action that only the owner can take.\nRefunds are given in full within 30 days of a charge, on request.",[125,248,250],{"id":249},"yearly-billing","Yearly billing",[47,252,253,254,257],{},"Some business offices would rather approve one invoice than watch a card meter. Ask from the\nbilling page with the ",[120,255,256],{},"yearly billing form",", or email support with the roster size. What follows:",[259,260,261,264,267,270,273],"ul",{},[166,262,263],{},"The price is $15 per student a year above the first five, which is two months free against\nmonthly.",[166,265,266],{},"One invoice for the year, with a purchase order number on it if the office needs one, paid by\ncard or check.",[166,268,269],{},"No card on file and nothing charged monthly while the year runs.",[166,271,272],{},"The count is the roster the school expects, with room built in. Nothing is prorated during the\nyear, and growing past the figure never locks anyone out.",[166,274,275,276,279],{},"The billing page shows ",[120,277,278],{},"Paid through",". The count is reviewed at renewal, and support gets in\ntouch before then.",[125,281,283],{"id":282},"when-a-free-school-grows-past-five","When a free school grows past five",[47,285,286],{},"Nothing is refused. A school can add a sixth student, or import a hundred. On the next request the\napp shows a notice that the school has more students than the free plan covers, and closes every\npage except the ones that fix it: the students list, where students can be archived, the billing\npage, the account page, and support. Get back under five or start billing and the school opens\nagain. No record is touched either way.",[143,288],{"alt":289,"caption":290,"src":291},"The Billing settings page of a free school with 60 active students: a notice that the school has more students than the free plan covers, the count in red, a Start monthly billing button, and a card for requesting a yearly invoice.","A free school that has grown past five. The notice names the two ways out, and both plans are offered on the same page.","/img/concepts/billing-page.png",[293,294,296],"callout",{"icon":295},"i-lucide-lightbulb",[47,297,298],{},"Importing a roster to try the app is fine. Archive the extras afterwards and the school is free\nagain the same day.",[125,300,302],{"id":301},"common-situations","Common situations",[259,304,305,311,317,323],{},[166,306,307,310],{},[120,308,309],{},"The bill is higher than the roster suggests."," Open the usage trend on the billing page. A\nday's high count includes students who were archived later that day, and an import that was\ntrimmed the next morning still counts for the day it landed.",[166,312,313,316],{},[120,314,315],{},"A student left mid-month."," Archive them. They cost only the days up to and including that\none.",[166,318,319,322],{},[120,320,321],{},"The card was declined."," The billing page shows a warning while the payment is retried. Update\nthe card in the billing portal. Access is not cut off during the retries.",[166,324,325,328],{},[120,326,327],{},"The school wants to switch from monthly to yearly."," Ask through the yearly billing form. The\nmonthly subscription is ended and the invoice raised for the year ahead.",[125,330,332],{"id":331},"related-concepts","Related concepts",[47,334,335,336,340],{},"Only active students are billed, and archiving is done from the students list. Who can see the\nbilling page is a ",[337,338,339],"a",{"href":31},"permission"," of the owner alone.",{"title":342,"searchDepth":343,"depth":343,"links":344},"",2,[345,346,347,351,352,353,354],{"id":127,"depth":343,"text":128},{"id":137,"depth":343,"text":138},{"id":153,"depth":343,"text":154,"children":348},[349],{"id":242,"depth":350,"text":243},3,{"id":249,"depth":343,"text":250},{"id":282,"depth":343,"text":283},{"id":301,"depth":343,"text":302},{"id":331,"depth":343,"text":332},"One plan, two ways to pay. How active students are counted each day for a monthly bill, and how a yearly invoice works instead.","md",[358,359,360,361,362,363,364,365,366],"price","per student","invoice","receipt","card","cancel","archive","purchase order","free",{},{"icon":38},{"title":35,"description":355},"i3fMhqksmn4MY5-iiSrqs-weCZ4k_I8eCvwsGpJ-a1c",[372,374],{"title":30,"path":31,"stem":32,"description":373,"icon":33,"children":-1},"Three roles, one Teacher setting for the whole school. What administrators can open up or close off, and what never changes.",null,1789153685201]